The foundation of our company is the idea presented in the Golden Rule. Every team member’s action ultimately reflects on all team members. This ethic is the guiding principle for each decision made.
Ownership of decisions and actions is fundamental to the other Core Values. Without honest reflection on previous actions, team members will never be able to improve.
The breadth of solutions our company offers is beyond the capability of any one person to master. Teamwork is inherent in supporting our customers with accurate and timely answers.
As humans, we are all inherently flawed vessels. Each day, we are presented with the opportunity to improve on yesterday’s interactions with customers, team members, vendors, and our greater community.
Three companies have been brought under the Applicant Information brand. Dean Wilson acquired Employment Research Services in 2004. In addition Renters Reference of Florida was acquired in 2006, MedDirect in 2014, DrugFreeUSA in 2021, and Advanced Research Systems in 2022. Processes have been standardized and cutting-edge technologies have been introduced to better serve our customers.
Improvements that have put in place include:
Real time, web-based background screening status and reporting
24-7 access to background screening website with over 99.5% availability
Data security compliance exceeding the requirements of PCI compliance (standard used by credit card processors)
Secure VPN and phone systems linking our offices with multiple telecom providers to mitigate exposure to network failures
Drug test results available within 10 minutes of the test being taken (for non-regulated tests)—available in thousands of locations across the United States, Canada, and Mexico
Integrations to over 200 different XML platforms including many commercial and proprietary Applicant Tracking Systems
Applicant Tracking Systems Previously Integrated
Employment Research Services
Started in Dublin, CA, as a franchise, Employment Research Services of Central California focused on providing pre-employment background screening. The founder assembled reports by hand, a combination of locally generated information melded with information from the central franchiser.
The franchise relationship dissolved in 1998 with Employment Research Services becoming an independent company. At this point it expanded into providing drug testing services. In 2003, Employment Research Services contributed seed funding to the organization that would later become the Professional Background Screening Association (PBSA).
Renters Reference of Florida
Renters Reference of Florida was founded in 1979 by a former US Treasury Investigator. The company was started to help condominium and homeowners’ associations screen new neighbors. Company investigators produced background investigations on typewriters, taking 2-3 weeks to complete a report, then sending the finished report to customers via the US mail.
Located in Fort Smith, AR, MedDirect was founded in 1991 under the original name TranScreen and focused on DOT drug testing in the transportation industry as a Third Party Administrator. As the drug testing product arm of this multifaceted company developed into a national network for “point-of-care” (instant) drug screening products for business and industry, as well as the healthcare field, the name was changed to MedDirect.
Located in northern California, DrugfreeUSA was founded in 2000. DrugfreeUSA is focused on DOT drug testing in the transportation industry as a Third Party Administrator.
Advanced Research Systems
Founded in northern California, Advanced Research Systems was started in 2010. ARS Backgrounds is focused on employment background screening.
Applicant Information supports the following causes:
loans that change lives
Kiva’s mission is to connect people, through lending, for the sake of alleviating poverty. Kiva empowers individuals to lend to an entrepreneur across the globe. By combining microfinance with the Internet, Kiva is creating a global community of people connected through lending.
helping girls and women affected by Turner Syndrome
The Turner Syndrome Society of the US creates awareness, promotes research, and provides support for all persons touched by Turner syndrome. Turner syndrome is a chromosomal condition that describes girls and women with common features that are caused by complete or partial absence of the second sex chromosome. Turner syndrome occurs in approximately 1 of 2,000 females born and in as many as 10% of all miscarriages.
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